Experience the Stream Difference

To renew your Stream fixed rate contract, click here.

In order to renew your fixed rate agreement with us, you must have your ESI ID (for Texas customers) or AGLC Number (for Georgia customers), which can be found on your monthly statement.

Texas Residential Customer & Billing Questions

Customer Service
Phone: 866-447-8732
Hours: 7 a.m. to 10 p.m. CT, Monday - Friday; 8 a.m. to 5 p.m. CT, Saturday
Fax: 214-800-4444
Email: customerservice@streamenergy.net

Stream Energy
Attn: Customer Service
1950 Stemmons Freeway
Suite 3000
Dallas, Texas 75207

Texas Commercial Client & Billing Questions

Commercial Client Services
Phone: 866-544-0692
Fax: 214-481-3737
Email: commercialclientservices@streamenergy.net

Georgia Residential Customer & Billing Questions

Customer Service
Phone: 866-543-4642
Hours: 8 a.m. to 7 p.m. ET, Monday - Friday
Fax: 214-800-4444
Email: customerservice@streamenergy.net

Stream Georgia Gas
P.O. Box 80681
Atlanta, GA 30366

Third Party Verification (TX & GA)

Residential Service: 888-TPV-3540 (888-878-3540)
TPV Hours: Monday - Friday, 8 a.m. to 8 p.m. CT

Quality Control (Texas)

English: 866-687-5264
Spanish: 866-687-5265
Hours of Operation: 24 hours a day, seven days a week

Quality Control (Georgia)

English: 866-861-5167
Spanish: 866-861-5560
Hours of Operation: 24 hours a day, seven days a week

NEW Deposits Group (TX & GA)

English: 866-687-5269
Español: 866-687-5270
NDG Hours: Monday - Friday, 9 a.m. to 6 p.m. CT

Media Inquiries

Paul Thies
Director - Marketing & Communications
media@streamenergy.net