experience the stream difference
To renew your Stream fixed rate contract, click here
In order to renew your fixed rate agreement with us, you must have your ESI ID (for Texas customers) or AGLC Number (for Georgia customers), which can be found on your monthly statement.
Texas Residential Customer & Billing Questions
Customer Service
Phone: 866-447-8732
Hours: 7 a.m. to 10 p.m. CT, Monday – Friday; 8 a.m. to 5 p.m. CT, Saturday
Fax: 214-800-4444
Stream Energy
Attn: Customer Service
1950 Stemmons Freeway
Suite 3000
Dallas, Texas 75207
Texas Commercial Client & Billing Questions
Commercial Client Services
Phone: 866-544-0692
Fax: 214-481-3737
Email: commercialclientservices@streamenergy.net
Georgia Residential Customer & Billing Questions
Customer Service
Phone: 866-543-4642
Hours: 8 a.m. to 7 p.m. ET, Monday – Friday
Fax: 214-800-4444
Email: customerservice@streamenergy.net
Stream Georgia Gas
P.O. Box 80681
Atlanta, GA 30366
Third Party Verification (TX)
Residential Service: 888-TPV-3540 (888-878-3540)
TPV Hours: Monday – Friday, 7 a.m. to 10 p.m. CT
Quality Control (Texas)
English: 866-687-5264
Spanish: 866-687-5265
Hours of Operation: 24 hours a day, seven days a week
Quality Control (Georgia)
English: 866-861-5167
Spanish: 866-861-5560
Hours of Operation: 24 hours a day, seven days a week
Media Inquiries
Paul Thies
Senior Director – Communications
media@streamenergy.net
