Experience The Stream Difference
Stream Energy Clean Nation
Hours: 7 a.m. to 6 p.m. CT, Monday – Friday
DC Customer & Billing Questions
Customer Service
Phone: 1-877-369-8150
Hours of Operation: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Email: DCcustomerservice@streamenergy.net
Mailing Address for Correspondence
Stream Energy
Attn: Customer Operations
1950 N. Stemmons Freeway
Suite 3000
Dallas, TX 75207
Commercial Client Services
Phone: 1-877-369-8150
Hours of Operation: 9 a.m. to 5 p.m. ET, Monday – Friday
Fax: 214-594-7316
Email: NEcommercial@streamenergy.net
Georgia Customer & Billing Questions
Customer Service
Phone: 866-543-4642
Hours: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Fax: 214-800-4444
Email: customerservice@streamenergy.net
Stream Georgia Gas
P.O. Box 80681
Atlanta, GA 30366
Commercial Client Services
Phone: 866-543-4642
Hours: 9 a.m. to 5 p.m. ET, Monday – Friday
Fax: 214-481-3737
Email: GAcommercial@streamenergy.net
Stream Georgia Gas
P.O. Box 80681
Atlanta, GA 30366
Quality Control
English: 866-861-5167
Spanish: 866-861-5560
Hours of Operation: 24 hours a day, seven days a week
Maryland Customer & Billing Questions
Customer Service
Phone: 1-877-369-8150
Hours of Operation: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Email: MDcustomerservice@streamenergy.net
Mailing Address for Correspondence
Stream Energy
Attn: Customer Operations
P.O. Box 1376 Baltimore, MD 21203-1376
Commercial Client Services
Phone: 1-877-369-8150
Hours of Operation: 9 a.m. to 5 p.m. ET, Monday – Friday
Fax: 214-594-7316
Email: NEcommercial@streamenergy.net
New Jersey Customer & Billing Questions
Customer Service
Phone: 1-877-369-8150
Hours of Operation: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Email: NJcustomerservice@streamenergy.net
Mailing Address for Correspondence
Stream Energy
Attn: Customer Operations
P.O. Box 32070
Newark, NJ 07102-0470
Commercial Client Services
Phone: 1-877-369-8150
Hours of Operation: 9 a.m. to 5 p.m. ET, Monday – Friday
Fax: 214-594-7316
Email: NEcommercial@streamenergy.net
New York Customer & Billing Questions
Customer Service
Phone: 1-877-369-8150
Hours of Operation: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Email: NYcustomerservice@streamenergy.net
Mailing Address for Correspondence
Stream Energy
Attn: Customer Operations
P.O. Box 4873
New York, NY 10185
Pennsylvania Customer & Billing Questions
Customer Service
Phone: 1-877-369-8150
Hours of Operation: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Email: PAcustomerservice@streamenergy.net
Mailing Address for Correspondence
Stream Energy
Attn: Customer Operations
P.O. Box 7287
Philadelphia, PA 19101-7287
Commercial Client Services
Phone: 1-877-369-8150
Hours of Operation: 9 a.m. to 5 p.m. ET, Monday – Friday
Fax: 214-594-7316
Email: NEcommercial@streamenergy.net
Texas Customer & Billing Questions
Customer Service
Phone: 866-447-8732
Hours: 7 a.m. to 10 p.m. CT, Monday – Friday; 8 a.m. to 5 p.m. CT, Saturday
Fax: 214-800-4444
Email: customerservice@streamenergy.net
Stream Energy
Attn: Customer Service
1950 Stemmons Freeway
Suite 3000
Dallas, Texas 75207
Commercial Client Services
Phone: 866-544-0692
Fax: 214-481-3737
Email: TXcommercial@streamenergy.net
Third Party Verification
Residential Service: 888-TPV-3540 (888-878-3540)
TPV Hours: Monday – Friday, 7 a.m. to 10 p.m. CT
Quality Control
English: 866-861-5167
Spanish: 866-861-5560
Hours of Operation: 24 hours a day, seven days a week
Media Inquiries
Paul Thies
Senior Director – Communications
media@streamenergy.net
To renew your Stream fixed rate contract, click here
In order to renew your fixed rate agreement with us, please have your most recent monthly statement readily available with you. You will need to refer back to your most recent monthly statement in order to obtain the information you will need for renewal purposes.


