Experience The Stream Difference

Stream Energy Clean Nation

Phone: 214-800-4500
Hours: 7 a.m. to 6 p.m. CT, Monday – Friday

DC Customer & Billing Questions

Customer Service
Phone: 1-877-369-8150
Hours of Operation: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Email: DCcustomerservice@streamenergy.net

Mailing Address for Correspondence
Stream Energy
Attn: Customer Operations
1950 N. Stemmons Freeway
Suite 3000
Dallas, TX 75207

Commercial Client Services
Phone: 1-877-369-8150
Hours of Operation: 9 a.m. to 5 p.m. ET, Monday – Friday
Fax: 214-594-7316
Email: NEcommercial@streamenergy.net

Georgia Customer & Billing Questions

Customer Service
Phone: 866-543-4642
Hours: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Fax: 214-800-4444
Email: customerservice@streamenergy.net

Stream Georgia Gas
P.O. Box 80681
Atlanta, GA 30366

Commercial Client Services
Phone: 866-543-4642
Hours: 9 a.m. to 5 p.m. ET, Monday – Friday
Fax: 214-481-3737

Email: GAcommercial@streamenergy.net
Stream Georgia Gas
P.O. Box 80681
Atlanta, GA 30366

Quality Control
English: 866-861-5167
Spanish: 866-861-5560
Hours of Operation: 24 hours a day, seven days a week

Maryland Customer & Billing Questions

Customer Service
Phone: 1-877-369-8150
Hours of Operation: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Email: MDcustomerservice@streamenergy.net

Mailing Address for Correspondence
Stream Energy
Attn: Customer Operations
P.O. Box 1376 Baltimore, MD 21203-1376

Commercial Client Services
Phone: 1-877-369-8150
Hours of Operation: 9 a.m. to 5 p.m. ET, Monday – Friday
Fax: 214-594-7316
Email: NEcommercial@streamenergy.net

New Jersey Customer & Billing Questions

Customer Service
Phone: 1-877-369-8150
Hours of Operation: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Email: NJcustomerservice@streamenergy.net

Mailing Address for Correspondence
Stream Energy
Attn: Customer Operations
P.O. Box 32070
Newark, NJ 07102-0470

Commercial Client Services
Phone: 1-877-369-8150
Hours of Operation: 9 a.m. to 5 p.m. ET, Monday – Friday
Fax: 214-594-7316
Email: NEcommercial@streamenergy.net

New York Customer & Billing Questions

Customer Service
Phone: 1-877-369-8150
Hours of Operation: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Email: NYcustomerservice@streamenergy.net

Mailing Address for Correspondence
Stream Energy
Attn: Customer Operations
P.O. Box 4873
New York, NY 10185

Pennsylvania Customer & Billing Questions

Customer Service
Phone: 1-877-369-8150
Hours of Operation: 8 a.m. to 11 p.m. ET, Monday – Friday; 9 a.m. to 6 p.m. ET, Saturday
Email: PAcustomerservice@streamenergy.net

Mailing Address for Correspondence
Stream Energy
Attn: Customer Operations
P.O. Box 7287
Philadelphia, PA 19101-7287

Commercial Client Services
Phone: 1-877-369-8150
Hours of Operation: 9 a.m. to 5 p.m. ET, Monday – Friday
Fax: 214-594-7316
Email: NEcommercial@streamenergy.net

Texas Customer & Billing Questions

Customer Service
Phone: 866-447-8732
Hours: 7 a.m. to 10 p.m. CT, Monday – Friday; 8 a.m. to 5 p.m. CT, Saturday
Fax: 214-800-4444
Email: customerservice@streamenergy.net

Stream Energy
Attn: Customer Service
1950 Stemmons Freeway
Suite 3000
Dallas, Texas 75207

Commercial Client Services
Phone: 866-544-0692
Fax: 214-481-3737
Email: TXcommercial@streamenergy.net

Third Party Verification
Residential Service: 888-TPV-3540 (888-878-3540)
TPV Hours: Monday – Friday, 7 a.m. to 10 p.m. CT

Quality Control
English: 866-861-5167
Spanish: 866-861-5560
Hours of Operation: 24 hours a day, seven days a week

Media Inquiries

Paul Thies
Senior Director – Communications
media@streamenergy.net

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