emergency contacts
In case of a weather-related event or other emergency, knowing who to contact for assistance during an energy outage is critical. Click on your state of residence from the menu below, and select the service company specific to your local area.
Georgia
If you smell gas, quickly get away from the area. When you can no longer smell the gas, call Atlanta Gas Light (AGL) at its 24-hour emergency number: 1-877-427-4321 (outside metro Atlanta) or 770-907-4231 (in metro Atlanta).
Or, call 9-1-1 if you can’t remember the AGL number.
Visit www.safegas.org for more gas safety tips.
Maryland
Baltimore Gas & Electric (BGE) Customers
Report emergencies immediately, including downed power lines, by calling 1-877-778-2222.
Hurricane Outage Information
Potomac Electric Power (Pepco) Customers
Report emergencies immediately, including downed power lines, by calling 1-877-PEPCO-62 (1-877-737-2662).
Hurricane Outage Information
New Jersey
Atlantic City Electric Customers
If you have an electric emergency, call Atlantic City Electric immediately at 1-800-833-7476.
They are available 24/7 to answer your emergency call.
PSE&G Customers
If you have an electric emergency, call PSE&G immediately at 1-800-436-PSEG (1-800-436-7734).
They are available 24/7 to answer your emergency call.
Pennsylvania
Duquesne Light Customers
If you have an electric emergency, call Duquesne Light immediately at 1-888-393-7000.
They are available 24/7 to answer your emergency call.
Hurricane Outage Information
MetEd Customers
If you have an electric emergency, call MetEd immediately at 1-888-544-4877.
They are available 24/7 to answer your emergency call.
Hurricane Outage Information
PECO Customers
If you have a electric emergency, call PECO immediately at 1-800-841-4141.
They are available 24/7 to answer your emergency call.
Hurricane Outage Information
PPL Customers
Report emergencies immediately, including downed power lines, by calling 1-800-DIAL-PPL (1-800-342-5775).
When prompted, press 1 for “electrical emergency.”
Hurricane Outage Information
Texas
In case of emergency or outage, please contact your Local Wires Company directly.
The Local Wires Companies listed below are responsible for maintaining the poles and wires, and for responding to emergencies and power outages.
TIP: Keep the contact number of your local wires company close to your phone, so you can find it easily should you experience a power disruption.
Local Wires Companies
- Oncor (TXU service area)
888-313-4747
(Oncor can link to five different phone numbers with your ESID to speed restoration when you call to report outages. Call 888-313-6862 to set it up.) - CenterPoint (Reliant service area)
800-332-7143 - AEP Central (CPL service area)
866-223-8508 - TNMP (First Choice service area)
888-866-7456 - AEP North (WTU service area)
866-223-8508
