Emergency Contacts
District of Columbia (DC)
Potomac Electric Power (Pepco) Customers
Report emergencies immediately, including downed power lines, by calling 1-877-PEPCO-62 (1-877-737-2662).
They are available 24/7 to answer your emergency call.
Outage Information
Georgia
If you smell gas, quickly get away from the area. When you can no longer smell the gas, call Atlanta Gas Light (AGL) at its 24-hour emergency number: 1-877-427-4321 (outside metro Atlanta) or 770-907-4231 (in metro Atlanta).
Or, call 9-1-1 if you can’t remember the AGL number.
Visit www.safegas.org for more gas safety tips.
Maryland
If you have an electric or gas emergency, call Baltimore Gas & Electric (BGE) immediately at 1-877-778-2222.
They are available 24/7 to answer your emergency call.
Outage Information
Delmarva Power Customers
If you have an electric emergency, call Delmarva Power immediately at the following contact numbers:
They are available 24/7 to answer your emergency call.
Electric Emergency:
Cecil and Hartford Counties: 1-800-898-8042
Eastern Shore of Maryland: 1-800-898-8045
Outage Information
Potomac Electric Power (Pepco) Customers
If you have an electric emergency, call Potomac Electric Power (Pepco) immediately at 1-877-PEPCO-62 (1-877-737-2662).
They are available 24/7 to answer your emergency call.
Outage Information
New Jersey
Atlantic City Electric Customers
If you have an electric emergency, call Atlantic City Electric immediately at 1-800-833-7476.
They are available 24/7 to answer your emergency call.
Outage Information
Jersey Central Power & Light Customers
If you have an electric emergency, call JCP&L immediately at 1-888-544-4877 (1-888-LIGHTSS).
They are available 24/7 to answer your emergency call.
Outage Information
PSE&G Customers
If you have an electric or gas emergency, call PSE&G immediately at 1-800-436-PSEG (1-800-436-7734).
They are available 24/7 to answer your emergency call.
Outage Information
New York
National Grid – Upstate New York
If you have an emergency, call National Grid – Upstate New York immediately at the following contact numbers:
Electric Emergency: 1-800-867-5222
Natural Gas Emergency: 1-800-892-2345
Outage Information
New York State Electric & Gas Corporation (NYSEG)
If you have an emergency, call New York State Electric & Gas Corporation (NYSEG) immediately at the following contact numbers:
Electric Emergency: 1-800-572-1131
Natural Gas Emergency: 1-800-572-1121
Outage Information
Rochester Gas & Electric (RGE)
If you have an emergency, call Rochester Gas & Electric (RGE) immediately at the following contact numbers:
Electric Emergency: 1-800-743-1701
Natural Gas Emergency: 1-800-743-1702
Outage Information
Pennsylvania
Duquesne Light Customers
If you have an electric emergency, call Duquesne Light immediately at 1-888-393-7000.
They are available 24/7 to answer your emergency call.
Outage Information
MetEd Customers
If you have an electric emergency, call MetEd immediately at 1-888-544-4877.
They are available 24/7 to answer your emergency call.
Outage Information
PECO Customers
If you have an electric or gas emergency, call PECO immediately at 1-800-841-4141.
They are available 24/7 to answer your emergency call.
Outage Information
Penelec Customers
If you have an electric emergency, call Penelec immediately at 1-888-LIGHTSS (1-888-544-4877) or 1-800-545-7741.
They are available 24/7 to answer your emergency call.
Outage Information
PPL Customers
Report emergencies immediately, including downed power lines, by calling 1-800-DIAL-PPL (1-800-342-5775).
When prompted, press 1 for “electrical emergency.”
Outage Information
West Penn Power Customers
If you have an electric emergency, call West Penn Power immediately at 1-888-LIGHTSS (1-888-544-4877) or 1-800-686-0021.
They are available 24/7 to answer your emergency call.
Outage Information
Texas
In case of emergency or outage, please contact your Local Wires Company directly.
The Local Wires Companies listed below are responsible for maintaining the poles and wires, and for responding to emergencies and power outages.
TIP: Keep the contact number of your local wires company close to your phone, so you can find it easily should you experience a power disruption.
Local Wires Companies
- Oncor (TXU service area)
888-313-4747
(Oncor can link to five different phone numbers with your ESID to speed restoration when you call to report outages. Call 888-313-6862 to set it up.) - CenterPoint (Reliant service area)
800-332-7143 - AEP Central (CPL service area)
866-223-8508 - TNMP (First Choice service area)
888-866-7456 - AEP North (WTU service area)
866-223-8508


