I need to get an electrical permit. How do I obtain one?
If you’re in the process of remodeling your premise and are having electrical work done, then in most cases either you or your contractor will need to obtain an electrical permit. These can typically be obtained through your city’s services department.
What is the Green & Clean plan?
“Green” refers to the legal description of a minimally-polluting source of electricity generation; examples of Green sources of generation include hi-tech natural gas generators, burning of biomass or landfill gas, whereas, “Clean” refers to a non-polluting source of electricity generation. Examples of Clean include solar, wind, hydro, and geo-thermal sources of generation. Stream Energy’s Green & Clean product goes beyond Green – all the way to Clean, and as such, Stream Energy purchases Renewable Energy Credits from Texas wind generators, a non-polluting electricity source of electricity generation.
I am having trouble logging on to My Stream Account. What can I do?
- Adjust your spam filter.
- Use an email service provider which allows you to control the settings on your spam filter.
- Add www.streamenergy.net to your white-list or address book to allow our email addresses to enter your inbox. This action may require that you sign up for My Stream Account again.
When is the best time to contact your Customer Care Department?
All customers are welcome to call our Contact Center during any working hours, but the times below offer you the best chance to have a lower wait time during times when our Contact Center is experiencing peak call volumes from our customers:
- Tuesdays 9am to 4pm CST
- Wednesdays 9am to 4pm CST
- Fridays 9am to 4pm CST
« Frequently asked questions